Kofax TotalAgility 7 was launched with many exciting features and enhanced functionality. The new license verification feature has led to a recurrent question related with the Kofax TotalAgility 7 License Activation Error. Having encountered this issue myself as an early adopter of KTA 7, I thought it would be worthwhile explaining the root cause and options you have to manage it.
Concurrent User Model in Kofax TotalAgility 7
Kofax TotalAgility 7 is developed based on a concurrent user model. This means that as soon as a user logs into the system, one user session is initiated out of the total number of allowed sessions. When a user does not logout properly from the system then this session is not released unless and until it is forcibly released.